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Return Policy
At Dynamic Threads, we take pride in creating made-to-order items tailored specifically for you. As such, we are unable to accept returns or offer refunds for change of mind or sizing issues. However, if an incorrect item is shipped, please contact our customer support within [number of days] of receiving your order, and we will gladly arrange an exchange for the correct item. Your satisfaction is our top priority, and we are here to ensure you receive the right product. Please double-check your sizing and order details before completing your purchase. Thank you for your understanding and for choosing Dynamic Threads for your customized fashion needs.
Shipping
We are thrilled to announce that we now offer FREE shipping on all domestic purchases. This means that you can enjoy a hassle-free shopping experience with added convenience. We understand the importance of keeping your shopping experience seamless and budget-friendly. By eliminating shipping costs on domestic orders, we aim to provide you with an even more satisfying and rewarding shopping experience. Now, you can focus on selecting your favorite items without worrying about any additional charges.
Extended Sizes
At Dynamic Threads, we understand the importance of inclusivity and offering a wide range of sizes to accommodate our diverse customer base. We work with numerous vending partners who provide us with a vast selection of sizes for our products. Therefore, we strive to offer all sizes that are available to us, including extended sizes. We believe that everyone should have access to fashionable and well-fitting clothing, and we are committed to providing options that cater to different body types and preferences. Generally, all sizes available to us are options at checkout. If you're looking for a specific size or have any sizing inquiries, please don't hesitate to reach out to our customer support team. We're here to assist you in finding the perfect fit and ensuring a positive shopping experience with us.
Custom Designs
We're thrilled to hear that you've found a design you love! At Dynamic Threads, we value customer feedback and strive to provide a wide variety of options to suit individual preferences. While we may not currently offer the specific design on the item you desire, we encourage you to reach out to our customer support team. We'll be more than happy to explore the possibility of making that item available for you. After all, if one person likes it, there's a chance that others will too! We take your input seriously and appreciate the opportunity to fulfill your requests. So, please don't hesitate to contact us with your specific design and item combination. We look forward to working with you to create a product that perfectly matches your style and preferences.
Custom Team Gear
We understand the importance of custom team gear in fostering a sense of unity and pride. We offer the opportunity to create custom team gear that reflects your team's identity and style. To get started, we encourage you to contact us directly. Our dedicated team will work closely with you to understand your specific requirements and find the best solution for your team. While we strive to have team gear available for purchase, it's important to note that the availability may vary depending on the specific requirements and designs. We will do our best to accommodate your needs and provide you with a range of options. Currently, we do not have a system in place to share profits with your team. However, we want to assure you that we are actively working on finding a solution that benefits all parties involved. We understand the value of supporting teams and organizations, and we are committed to creating a mutually beneficial partnership. Please reach out to our customer support team, and we will be more than happy to discuss your custom team gear needs. We appreciate your interest in Dynamic Threads, and we look forward to working with you to create personalized and high-quality gear that represents your team with pride.